Free Trial
|

Knowledge Management and Drivers of Innovation in Services Industries

Posted on June 28, 2012 by Safari Books Online

Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand.

Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.

Read Knowledge Management and Drivers of Innovation in Services Industries on Safari Books Online now.

About Safari Books Online

Safari Books Online is an online learning library that provides access to thousands of technical, engineering, business, and digital media books and training videos. Get the latest information on topics like Windows 8, Android Development, iOS Development, Cloud Computing, HTML5, and so much more – sometimes even before the book is published or on bookshelves. Learn something new today with a free subscription to Safari Books Online.

This entry was posted in Business, Content - Highlights and Reviews and tagged , . Bookmark the permalink.

|

Comments are closed.

Facebook Twitter RSS feed